Insurance provider

Straight-through claims processing for an insurer

Automated routine claims end to end while routing complex cases to adjusters with full context.

3xfaster claims cycle time
The problem

Manual claims intake and document review created long cycle times and inconsistent decisions across a high volume of claims.

Our approach
  • Built a document-intelligence pipeline for intake and extraction.
  • Automated routine claims with human-in-the-loop checks.
  • Surfaced fraud signals and complex-case context to adjusters.
Impact

The outcome

3xfaster cycle time
fraud leakage
decision consistency
Capabilities used

Services involved

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