Insurance provider
Straight-through claims processing for an insurer
Automated routine claims end to end while routing complex cases to adjusters with full context.
3xfaster claims cycle time
The problem
Manual claims intake and document review created long cycle times and inconsistent decisions across a high volume of claims.
Our approach
- Built a document-intelligence pipeline for intake and extraction.
- Automated routine claims with human-in-the-loop checks.
- Surfaced fraud signals and complex-case context to adjusters.
Impact
The outcome
3xfaster cycle time
↓fraud leakage
↑decision consistency
Capabilities used
Services involved
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